If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
On the login screen, tap Get help logging in below Log In. Enter username, email or phone, or tap Log in with Facebook. Tap Next, and follow the on-screen instructions. Instagram app for iPhone: On the login screen, tap Forgot Password above Log In. Tap Username or Phone.
1. To check whether your account is connected to a Facebook page, log into Instagram on your iOS or Android device and head to your profile. On either device, navigate to your personal page and tap Edit Profile. Here under Public business information you will see if there is a Page connected.
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I have also tried on different browsers and over the course of twenty-four hours, but the results stay the same. I cannot input the security code and I cannot get into my account. I know for sure that the account exists because when I try to sign up again, Instagram tells me that my email is already in use and the username I want to use is taken.
To connect your Facebook Page and Instagram account: From your News Feed, click Pages in the left menu. Go to your Page and click Page Settings in the bottom left. Click Instagram in the left column, then click Connect Account. Toggle Allow access to Instagram messages in Inbox on or off.
· Log into Instagram using the Facebook login. Select your Profile icon at the bottom right and select Edit Profile. Select your username and change it to something more personal.