If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
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Go to https://www.carnival.com/BookedGuest/ or select ‘Manage My Booking’. Create an account if you have not done so already. You will need to provide your Carnival booking number (or cabin level booking number for Group guests-IBR), guest last name, date of birth, ship name and sail date. Log in with your email address or username and password.
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