If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
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Like many free web-based email services, unused CenturyLink email accounts are deactivated after a certain amount of time. To keep your CenturyLink email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.
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Former Time Warner Cable and BrightHouse customers, sign in to access your roadrunner.com, rr.com, twc.com and brighthouse.com email.
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