If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
How to Register an NHS Trust (Video – 5m:09s) How to Register a Hospice (Video – 9m:53s) How to Register a Hospice (PDF) How to Register an Acute/Community Provider (Video – 10m:06s) How to Register an Acute/Community Provider (PDF) How to Reset a Password (PDF) Animation Overview (Video – 3m:10s) COVID-19 animation – Updating the Capacity Tracker
Capacity Tracker. Capacity Tracker is a web-based digital insight tool built by NECS in partnership with NHS England that enables care home, in-patient community rehabilitation, substance misuse and hospice providers to easily and quickly share vacancy and other critical information in real time, which allows Government and the NHS to have detailed insight across the sector.
This System is for the use of authorized users only. This System is for the use of authorized users only. Individuals using this computer system with authority, without authority, or in excess of their authority are subject to having all of their activities on this system monitored and recorded by administrative personnel.
To resolve this issue you should contact the Capacity Tracker helpdesk by email firstname.lastname@example.org for password reset support. Note: Passwords expire after 90 days and must be changed – a reminder email will be sent prior to this expiry date.
NHS Capacity Tracker. The information submitted on the Capacity Tracker is critical in helping health and social care professionals collectively understand the impact of COVID-19 and be able to support providers to keep the people they care for and their staff safe.
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