If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
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This is also the best practice when accessing Digital Banking through our mobile app. If you are unable to sign back into Online Banking or need further assistance, please contact Member Services at 503.228.7077 or 800.527.3932 (M-F 7 a.m. to 7 p.m., Sat. 9:00 a.m. to 3:00 p.m.)
You may order checks online within Digital Banking. Log in and select Services from the main menu. Click Check Reorder. Select the membership for which you would like to order checks and follow the remaining prompts. If there has been an address change since your last check order, please ensure your account has been updated with this information.
The new onpointcu.com provides a fresh design and new features focused on your well-being. It also brings an intuitive menu and search options to help you find what you need faster, an advice tool designed with your goals in mind, a new, comprehensive financial education resource with tools for smart money management, and much more.
Weather Update | Delayed Opening: Due to the anticipated landfall of Tropical Storm Nicholas, all 5Point branches will open at 12p on Tuesday, September 14. Our electronic services are available to help you during this time. We apologize for any inconvenience this may cause.