If you fail to log in 3 times in a row, you are sure that your username and password are correct, then you should stop logging in and contact customer service.
Ask them if there is a problem with their server or with your account. Remember not to keep trying after several failures, this may cause your account to be closed or cancelled.
I’m having trouble enrolling with Zelle®. What should I do? If you’re unable to enroll your debit card and receive a message stating “Profile Locked: For security reasons your account has been locked. Please contact customer service,” there are a few things you should do. First, make sure that you are only enrolling a Visa® or …
There’s a couple of reasons you may not be able to enroll your mobile number: It is already enrolled with Zelle® at a different bank or credit union; It is already enrolled with clearxchange.com; In order to enroll with a different bank or credit union, or in the Zelle® app, your mobile number or email address must be removed from where it was initially enrolled.
Sign In Enter your U.S. mobile number and password to access your Zelle® profile. If you’ve forgotten your password, go to the Zelle app and reset it. U.S. Mobile Number U.S. Mobile Number. Password Password. SIGN IN. Questions? Call 844-212-9102 Monday – Friday, 8am – …
To request money with the Zelle® app: Select the Request option from the Zelle® app main screen after log in; Select your recipient and the dollar amount you want the recipient to send you. If your recipient is not yet enrolled with Zelle®, you may only send a Request using their email address.
Get information about your Zelle® profile and learn more about how it works. Find answers to all your questions about Zelle℠, plus the best way to get in touch with us if you need assistance. Support | Zelle